JOJO + COCO RETURN POLICY
All returns are refunded only within 14 days of the delivery date.
**DUE TO COVID-19 RELATED SHIPPING DELAYS, ORDERS MAY TAKE LONGER THAN USUAL TO RECEIVE. WE WILL CONTINUE TO WORK ON ACCOMMODATING TIMELY RETURNS.
Shipping costs for international returns are at the expense of the customer.
In order for items to be eligible for a return, any items must be returned to our shipment facility within 14 days of the delivery.
Please note the following items purchased online are non-refundable:
Any item(s) postmarked past 14 days of delivery date
• Any item(s) marked FINAL SALE
Damaged, washed, worn or altered items; items returned with deodorant, makeup, smoke, perfume and/or stains
Intimates, bodysuits, underwear, hair accessories and beauty products are FINAL SALE
Any SETS that are purchased MUST be returned as a set. If only ONE piece of the set is returned, you will NOT receive store credit.
DAMAGED OR INCORRECT ITEMS
In the case of a damaged or incorrect item, please contact us within 3 days at firstname.lastname@example.org Please include photos of the item's damage.
*Be sure your invoice is included in return // please contact with any support based return questions*